Privacy Policy


LUCCA’S PIZZERIA INC., d/b/a Lucca’s Pizzeria & Ristorante (“Lucca’s Pizzeria & Ristorante”) is committed to protecting the privacy of all visitors to our internet and mobile websites (“Websites”) and that use or participate in our mobile message service  (the “Service”) (Websites and Service collectively referred to as the “Sites”). Before you use Lucca’s Pizzeria & Ristorante Sites, submit any personal information, apply for a job, or place an order through the Sites or via telephone, please read this Privacy Policy to be informed about the types of information we may collect about you, how we may collect it, how we may use it, who we may share it with, and your choices regarding your information.  By accessing the Sites, you agree that you have read and understand this Privacy Policy and consent to its contents, including the use of your information described herein.  Use of the Sites constitutes acceptance of this Privacy Policy.  If you do not agree with or understand this Privacy Policy, please do not use, or access the Sites.


Lucca’s Pizzeria & Ristorante is committed to ensuring that our Sites comply with the Americans with Disabilities Act.  It is our goal to have Sites that are accessible to everyone.  We welcome any feedback on how to improve the accessibility of our Sites for all users.  If you experience trouble accessing any information on our Sites, please contact us at 708-354-9990.

A Special Note for Parents About Children’s Privacy

Lucca’s Pizzeria & Ristorante believes that parents and guardians should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission.  We do not knowingly collect personal information from children under the age of thirteen (13).  Parents or guardians who believe personal information of a child under the age of thirteen (13) has been accidentally provided to Lucca’s Pizzeria & Ristorante, may contact us at 708-354-9990.

What Lucca’s Pizzeria & Ristorante Sites Contain

Our Sites contain general information about Lucca’s Pizzeria & Ristorante, including current promotions and offers.  You can also obtain information about employment opportunities with Lucca’s Pizzeria & Ristorante.


What Information Does Lucca’s Pizzeria Collect, and How Is It Collected?

Lucca’s Pizzeria & Ristorante may collect various types of personal and non-personal information about visitors to our Sites (collectively “Consumer Information”), including:

  • Your name, alias, email address, postal address, shipping address, telephone/mobile number, and billing information (“Contact Information”);
  • Contact Information you submit for someone else;
  • Your birthdate or the birthdate you submit for someone else
  • Educational background, employment, employment history, and other information relevant to any job(s) for which you apply;
  • Payment information such as credit card information, financial account information, billing address, signature, and gift card information;
  • Your order history from our Sites or phone orders, including shipping and delivery addresses, products or services purchased, obtained, or considered for purchase, discounts applied, and Site activity/behavior including search history;
  • Internet or other electronic network activity, such as browsing history, search history, and information regarding a consumer’s interaction with a website, application, or advertisement;
  • Geolocation information, device type, personal identifier, gender, IP address, account name;
  • Other personal information you may provide; and
  • Inferences drawn from the information above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Lucca’s Pizzeria & Ristorante collects Consumer Information when you send us an email, register for a mailing list, apply for a job with us, place an order through our Sites or via telephone, and participate in a sweepstakes or contest.   By providing your mobile phone number, you expressly consent to receiving text messages from us regarding products, services, contests, employment opportunities, and other Lucca’s Pizzeria & Ristorante news at that number.  By placing an order through our Sites, you expressly consent to receiving email, text messages or push notifications about your order.  Standard text message rates may apply.


How We Use the Information Collected

In addition to the uses identified above, Lucca’s Pizzeria & Ristorante may use the information collected through the Sites to further our business purposes, including to:

  • Accept, process, and fulfill your orders placed using our Sites and via telephone;
  • Process and collect payments from you for your purchases made on our Sites;
  • Register, process, collect payment, reload, and administer gift cards;
  • Manage, modify, and improve our Sites, including your use of our Sites;
  • Perform data analysis, audits, fraud prevention and monitoring, and to improve and expand our business activities;
  • Offer you products and services;
  • Respond to inquiries from you and send you information that you request;
  • Help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS;
  • Manage and communicate with you in relation to potential employment opportunities with us and any application for employment you submit to us;
  • Send information to others at your request;
  • Communicate with you about special offers, promotions, events, sweepstakes or surveys;
  • Send online advertising that may be of interest to you;
  • Conduct marketing analysis to improve our products, services, and our Sites;
  • Review the number of visitors to our Sites and identify usage trends;
  • Provide an enhanced online experience for visitors to our Sites; and
  • Comply with all applicable laws and requirements and Lucca’s Pizzeria & Ristorante policies.

We may also use third-party web analytics services that employ technologies such as web server logs and web beacons to help us analyze how visitors use our Sites. The information collected is disclosed to these third-party providers, who use the information to evaluate use of our Sites.  For more information, or to learn how to opt out, please visit  We may also use the information we obtain from you in other ways, for which we provide specific notice at the time of collection.

Advertising Based on Interests

We may collect information on our Sites about your online activities for use in providing you with advertising for other products and services.

With Whom Does Lucca’s Pizzeria & Ristorante Share the Information Collected?

Lucca’s Pizzeria & Ristorante does not sell, trade or otherwise transfer to outside parties your personal information unless we provide users with advance notice.  Lucca’s Pizzeria & Ristorante may share your personal information with companies that Lucca’s Pizzeria & Ristorante partners with to obtain services including, but not limited to, website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users. We may also share information we obtain from you with our affiliates.

In addition, we may disclose information about you when required to do so by law, regulation, or legal process (such as court order or subpoena), in response to requests by government agencies or law enforcement personnel, in connection with an investigation into suspected criminal activity, or when we believe disclosure is necessary to prevent harm.  We may also share your information for any other purpose disclosed to you and with your consent.

Personal Information, once de-identified, aggregated, and/or no longer able to specifically identify you, may be shared with third parties for marketing, advertising, analytics, and other purposes, without further obligation to you, so long as not prohibited by applicable law.

Except as set forth above, text messaging originator opt-in data and consent will not be shared with any third parties.

How We Protect the Information you Provide

Lucca’s Pizzeria & Ristorante utilizes administrative, technical, and physical safeguards designed to protect the Personal Information you provide from accidental, unauthorized, or unlawful access, alteration, disclosure, use, destruction, or loss.  All personal and non-personal Information collected by Lucca’s Pizzeria & Ristorante is stored in a secure environment.

Links to Other Sites

Our Sites may contain links to other websites that are operated by companies not affiliated with Lucca’s Pizzeria & Ristorante. Lucca’s Pizzeria & Ristorante is not responsible for the content or privacy practices on any of these non-Lucca’s Pizzeria and Ristorante sites.  If you are accessing these non-Lucca’s Pizzeria & Ristorante sites, we strongly encourage you to review the privacy policy and practices associated with those sites.

What Are Your Options?

You are not under any obligation to provide us with your Consumer Information.  However, if you choose not to provide us with personal and/or non-personal Information, we may not be able to provide you with certain services or use of our Sites.

If you have created an account on our Sites, you may login to your account to edit or delete the Consumer Information provided.  Moreover, if you do not wish to receive our mailings or promotional materials, you can send us a request to be removed from our mailing list via regular mail to:

Lucca’s Pizzeria & Ristorante
Attn:  Management
108 W Burlington Ave
La Grange, IL 60525

Contact for Questions Regarding the Privacy Policy

If you have any questions or concerns about our Privacy Policy or Terms and Conditions, please contact us via regular mail or phone at:


Lucca’s Pizzeria and Ristorante
108 W Burlington Ave
La Grange, IL 60525



Your access and use of the Sites are subject to the above Privacy Policy, the Terms and Conditions and the Mobile Message Terms and Conditions and all applicable laws. By accessing and browsing the Sites, you accept, without limitation or qualification, this Privacy Policy, the Terms and Conditions, and the Mobile Message Service Terms and Conditions.  Lucca’s Pizzeria & Ristorante may at any time revise its Privacy Policy and the Terms and Conditions and Mobile Message Terms and Conditions. Your continued use of the Sites after any such revisions is deemed to be acceptance of those revisions, so please check this Privacy Policy, the Terms and Conditions and the Mobile Message Terms and Conditions periodically for updates.          

Our Hours

Monday11:00 AM — 10:00 PM
Tuesday11:00 AM — 10:00 PM
Wednesday11:00 AM — 10:00 PM
Thursday11:00 AM — 10:00 PM
Friday11:00 AM — 11:00 PM
Saturday11:00 AM — 11:00 PM
Sunday11:00 AM — 9:30 PM
31 MarClosed
23 NovClosed
24 Dec11:00 AM — 9:00 PM
25 DecClosed